VaakSure builds voice and chat agents that answer only from your approved knowledge, verify every important claim before it's spoken, and say "I don't know" when the evidence isn't there.
Fluency gets demos approved. Proof is what gets pilots past compliance — and most agents can't show either.
Your agent delivers a fee, a dosage, or a clause with total certainty — while the source never said it. Retrieval helps; it doesn’t stop the model inventing the rest.
One fluent wrong answer can cost more than a hundred silent ones.
When someone challenges what the bot said, there’s no record of which source, which policy version, or which decision let that sentence through.
If you can’t explain it, you can’t defend it.
Circulars expire, products retire, documents get re-uploaded — but old chunks linger. The agent keeps speaking yesterday’s truth as if it were live.
Outdated answers don’t feel outdated until a customer acts on them.
Your knowledge becomes governed claims — each with an owner, evidence, approval and an expiry date. Every draft answer is checked against them before a single word reaches the user.
Whatever the model writes goes out. Grounding is hoped for, not enforced.
Nothing unverified is spoken. When evidence runs short, the agent says so and hands off.
Every turn runs the same gated pipeline — and every turn feeds the next improvement.
Connect PDFs, SOPs, policies and sites. Every source is versioned and ranked by authority — so the agent only learns from what your team trusts.
In plain words: This is where your approved content enters the system.
The loop never stops. Abstentions surface knowledge gaps, expiring claims alert their owners, and every change is regression-tested before it goes live.
A sample banking agent on a demo claim registry. Try an out-of-scope or risky question — watching it decline is the point.
Pick a question below to start the conversation.
Built as an AI Control Plane: the model is a replaceable part; the trust layer is the product.
Upload or connect SharePoint, Drive, websites and files. Every source is versioned and ranked by authority.
Where approved content enters.AI-proposed claims, human-approved. Owner, evidence, dates, risk tier — and which conversations used each one.
The only sentences the agent may say.Persona, tone, voice, knowledge scope, allowed and restricted topics, escalation rules and channels — no code.
Shape the agent without engineering.Human-like voice and chat: intent, routing, session memory, barge-in, English + Hindi.
Sounds natural. Remembers the call.Claim verification and policy before speech. Pass, regenerate, abstain or escalate — always a designed path.
Nothing unverified reaches the user.A trace for every turn: transcript, sources, claims, policy, decision, versions and latency. Exportable.
The receipt behind every answer.Golden and adversarial test sets, release gates, pinned release bundles and one-click rollback.
Ship safer. Roll back in one click.Bring your own LLM, speech and cloud. Azure-first, model-agnostic, API and web widget included.
Fits your models, not the other way around.Upload or connect SharePoint, Drive, websites and files. Every source is versioned and ranked by authority — so the agent only learns from what your team trusts.
Verification runs sentence by sentence while the answer streams, so trust doesn't cost the caller an awkward pause.
Healthcare is where it was proven. Pick your industry to see the use cases that win compliance — and customers.
Stay inside approved claims. Escalate adverse events. Never invent a dosage.
Medical information and patient-education agents grounded in labels and MI letters.
Quote fees and rates exactly as the terms state — every time.
Product and servicing assistants for cards, loans and eligibility that compliance can defend.
Coverage answers from the wording — exclusions included.
Coverage Q&A grounded in policy documents, with disputes routed to a human.
One citable answer to “what’s the leave policy?” — in their language.
Consistent helpdesk answers from HR policies and benefits, not hallway folklore.
Where “close enough” on an SOP isn’t close enough.
Floor and technician assistants for procedures and safety instructions that must be exact.
Teach from the course pack — not the open internet.
Tutors that explain from the prescribed syllabus and approved course material only.
Select your industry to see ready-to-pilot use cases, sample questions, and what compliance gets out of the box.
Lead
A paid pilot on one high-volume, high-risk use case — with success criteria agreed with your compliance owner up front.
One conversation that's frequent, costly to get wrong, and currently handled by people. We agree success criteria with your compliance owner before a single document is uploaded.
Open any seat to preview the dashboard they would live in — and the decision it unlocks.
Approve what may be said, see every conversation that used it, and export the audit trail.
“Can I prove what it said and why?”Human-like voice and chat that deflect real volume without creating new complaints.
“Will it actually resolve calls?”Model-agnostic, SSO and RBAC, data residency, and a sovereign deployment option.
“Where does our data go?”Approve claims in bulk, get alerts before they expire, and see the gaps customers hit.
“How much extra work is this?”Each preview is a product feel — not a screenshot dump. Click a seat to step into their view.
Lead
Grounded in your approved knowledge and governed by your policies. We don't promise a perfect model — we make every answer accountable.
Users are told they're talking to AI at the first interaction, on chat and voice — aligned with EU AI Act Article 50.
TransparencyPII redaction before logging, consent capture, export and deletion APIs — designed for India's DPDP rules and GDPR.
Data protectionAzure OpenAI, Claude, Gemini or open-weight models. Your prompts and data are never used to train shared models.
Your modelsAppend-only, hash-chained turn records, pinned to the exact agent, policy and claim versions that ran.
IntegrityThe system proposes improvements; people approve them. New policies run in shadow mode before they gate.
GovernanceSSO with Entra ID or Okta, role-based access for builders, reviewers and knowledge owners.
Access controlNo AI system can honestly promise that. VaakSure promises something more useful: answers grounded in your approved knowledge, important statements verified before they're spoken, an "I don't know" when evidence is missing, and a record of every decision.
VaakSure runs on a security and privacy programme with controls mapped to SOC 2, ISO 27001, GDPR, HIPAA and India's DPDP rules. HIPAA workloads run on the dedicated tier under a Business Associate Agreement. Contact us for current attestation status and reports.
RAG retrieves documents and hopes the model stays within them. VaakSure turns knowledge into governed claims with owners and expiry dates, then checks each draft answer against them — and blocks, regenerates, abstains or escalates when it doesn't match.
Claims are proposed by AI from your existing approved content; your team reviews and approves in bulk. Most organisations already have approved statements — product terms, MI letters, SOPs — so it's mostly a one-time import, then expiry alerts.
Yes — streaming speech, natural turn-taking, interruptions and memory within the call. Verification happens sentence by sentence while the answer streams, with a target of about 1.2 seconds to first audio.
English and Hindi at launch, with more Indic and European languages on the roadmap. Any major LLM or open-weight model. Web chat, web voice, phone (SIP) and API today; WhatsApp and Teams next.
We're onboarding a small group of design partners in banking, insurance, healthcare and HR. Bring one use case — we'll show you every answer, and the evidence behind it.